Effective Negotiation Techniques and Strategies in Stakeholder Management
As organizations embark on digital changes and transformation. The need to be able to negotiate effectively to create buy-ins and alignment with stakeholders becomes critical. In this highly experiential course, learners will be equipped with the knowledge on the fundamentals of negotiation as well as practical negotiation techniques and strategies.
TGS-2022014956
Class Dates: Contact us to check
Class Timing: To Be Advised
This course will enable learners to:
LO1: Identify the negotiation objectives, process, roles and responsibilities of the negotiators Learners will have an in-depth understanding of negotiation and the roles negotiators play in the whole process. Learners will learnt about the difference between bargaining and negotiating
LO2: Develop skills to negotiate effectively Learners will be introduced to the concept of integrative negotiation and how they can use the varies techniques to create value in the negotiation process. Learners will be equipped with handles on how they can create multiple offers during negotiation so as to create value for all parties
LO3: Apply communication and conflict resolution techniques to achieve desired negotiation objectives Learners will be able to identify the preferences of negotiators with different behavioural styles and how they can manage them accordingly. Learners will be able to differentiate between positions and interests so that they can be able to create value accordingly
LO4: Finalise negotiation and take necessary follow-up actions to close negotiation Learners will be able to apply the 7 step process of Integrative Negotiation in their preparation and execution of a negotiation. They will also learn about the practical steps for negotiators to follow up upon the completion of a negotiation regardless of the outcome
LO5: Monitor and evaluate negotiation outcomes Learners will be equipped with a framework to conduct their post negotiation evaluation and after action review so that they are able to fine tune and improve, moving forward
This course targets anyone who are keen to develop a career within the tourism sector. These skills are focused on and encompass personal, careers, businesses and organisations.
2 days (16 hours)
Full Time
English
Learners are expected to be:
• Above 18 years old
• Possess at least a GCE ‘O’ Levels or equivalent
• Be able to read, write and speak in English (WLPN Level 6 and above)
• Be able to explain business operations in a company
• Hold (or have held) positions of Managers or with Supervisory capacity role for at least 6 months over the last 3 years
• Be able to manage employees in accordance with prevailing government legislations
• Be able to plan, implement and manage projects at the workplace
• High-Potentials and people who seek to develop career progression via the leadership track in the tourism sector
Course Fee: $630.00
GST: $44.10
$674.10
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